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Implementation of the 2008 Ohio Nursing Home Family Satisfaction Survey : Final Report

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dc.contributor.author Straker, Jane
dc.contributor.author Chow, Karl
dc.contributor.author Mwangi, Samuel
dc.contributor.author Baker, Hallie
dc.date.accessioned 2009-04-21T22:27:34Z
dc.date.available 2009-04-21T22:27:34Z
dc.date.issued 2009-04-21T22:27:34Z
dc.identifier.uri http://hdl.handle.net/2374.MIA/292
dc.description.abstract In 2008, the Scripps Gerontology Center conducted the third bi-annual nursing home family satisfaction survey under a contract to the Ohio Department of Aging. Refinements to the survey instrument showed continued high reliability of domain areas and the instrument as a whole. Changes in instructions to families, and a number of processes were changed this year that resulted in fewer family and facility calls requesting assistance from the toll-free hotline. Comparisons of 2006 and 2008 responses show some significant improvements statewide, with more items showing statewide averages of 90 and above. The family satisfaction survey is one important component of the comprehensive nursing home information shown on the Ohio Long-Term Care Consumer Guide (www.ltcohio.org). en
dc.subject family satisfaction survey en_US
dc.subject nursing homes en_US
dc.title Implementation of the 2008 Ohio Nursing Home Family Satisfaction Survey : Final Report en_US
dc.type Text en_US
dc.date.published 2009-03

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