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Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)

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Title: Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
Author: Straker, Jane Karnes; Brothers-McPhail, Denise R.; Murdoch, Latona
Abstract: This manual provides instruction for face-to-face interviewing using the Service Adequacy and Satisfaction Instrument.
URI: http://hdl.handle.net/2374.MIA/299
Date: 2009-07-14

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