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Title:
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Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI) |
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Author:
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Murdoch, Latona; Straker, Jane; Brothers-McPhail, Denise |
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Abstract:
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This manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and home-delivered meals services. |
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Bookmark:
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http://hdl.handle.net/2374.MIA/4469
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Date:
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2005-08 |
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Related:
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Related Items in Google Scholar
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