Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
| dc.contributor.author | Murdoch, Latona | |
| dc.contributor.author | Straker, Jane | |
| dc.contributor.author | Brothers-McPhail, Denise | |
| dc.date.accessioned | 2012-03-13T17:12:19Z | |
| dc.date.available | 2012-03-13T17:12:19Z | |
| dc.date.issued | 2012-03-13 | |
| dc.identifier.uri | http://hdl.handle.net/2374.MIA/4469 | |
| dc.description.abstract | This manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and home-delivered meals services. | en_US |
| dc.subject | HCBS satisfaction, consumer satisfaction, long-term care satisfaction | en_US |
| dc.title | Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI) | en_US |
| dc.contributor.email | strakejk@muohio.edu | en_US |
| dc.contributor.email | brothedm@muohio.edu | en_US |
| dc.contributor.affiliation | Scripps Gerontology Center | en_US |
| dc.date.published | 2005-08 |
Files in this item
| Files | Size | Format | View | Description |
|---|---|---|---|---|
| RevisedCaseManagerManualSASI.pdf | 550.3Kb |
|
Case Manager Manual |